Customer Service Representative at MatchAwards (Remote Job)

Customer Service Representative at MatchAwards

About MatchAwards

MatchAwards is a platform designed to connect individuals and organizations with various opportunities, including jobs, contracts, scholarships, grants, and investment prospects. By building a profile on MatchAwards, users can receive tailored leads that align with their skills and interests.

Job Details

MatchAwards is seeking a Customer Service Representative who excels in problem-solving and engaging positively with customers. The role focuses on delivering high-quality service and support to the platform’s users. Candidates should have 1-3 years of experience in customer service or a closely related field.

ng.indeed.com

Location

This is a remote position open to candidates residing in Nigeria.

Job Type

Remote, Full-time

Key Responsibilities

  • Provide prompt and courteous responses to customer inquiries via various communication channels.
  • Resolve customer issues efficiently, ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Stay updated on platform features to assist customers effectively.

Qualifications

  • 1-3 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work independently in a remote environment.
  • Proficiency in using customer service software and tools.

Salary

The salary for this position is competitive and commensurate with experience.

Link to Apply

For more details and to apply, please visit the job listing on Indeed:

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